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Mission and Vision
Section 1:

Vision, Mission, Strategic Objectives and Functions

1.1 Vision:

          Consumer confidence-rich Bangladesh.

1.2 Mission:
To carry out preventive, remedial and vigilant activities in coordination with public and private offices and related organizations for the successful implementation of Consumer Rights Protection Act 2009.
1.3 Strategic Objectives:

Protecting consumer rights and raising awareness
Conduct regular public awareness meetings

1.4 Functions:
Distribution of leaflets, pamphlets and calendars and other promotional materials to increase public awareness
Protection of consumer interest through market oversight
Investigation and settlement of consumer complaints
Celebrating World Consumer Rights Day in districts and upazilas
Conduct consumer rights seminars
Training for officers / employees
Consumer rights protection committee updating and strengthening and organizing regular meetings at district, upazila and union level.